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Helping households stay connected

Affordable Connectivity Program (ACP)

Struggling to afford internet service? The Federal Communications Commission has launched a program to help qualifying families and households.

What is the Affordable Connectivity Program?

The Affordable Connectivity Program (ACP) is a Federal Communications Commission (FCC) program that replaces the Emergency Broadband Benefit Program (EBB Program) to help low-income households pay for internet service and connected devices.

If your household is eligible, you can receive:

  • Up to a $30/month discount on your internet service
  • Up to a $75/month discount if your household is on qualifying Tribal lands
  • A one-time discount of up to $100 for a laptop, tablet, or desktop computer (with a co-payment of more than $10 but less than $50)

Broadband Internet

Up to $30/month discount for broadband internet service

Tribal Lands

Broadband Internet

Up to $75/month discount for broadband internet service on qualifying Tribal Lands

IS MY HOUSEHOLD ELIGIBLE?

A household is eligible if a member of the household meets one of the criteria below:

  • Has an income that is at or below 200% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid, or Lifeline;
  • Receives benefits under the free and reduced-price school lunch program or the school breakfast program
  • Receives benefits under the WIC program
  • Received a Federal Pell Grant during the current award year

Some households may qualify for an up to $75/month enhanced benefit if they are in high-cost areas and other requirements are met. 

HOW DO I APPLY?

Apply for the benefit through a participating broadband provider or use this link to apply online or by mail:

Apply Online or by Mail

FIND OUT MORE!

Learn more about the benefit, eligibility and enrollment below:

www.acpbenefit.org

(877) 384-2575

TRIBAL BENEFITS

The ACP helps to connect Tribal communities with an enhanced benefit for consumers living on Tribal lands.

Learn More

FAQs

You could qualify for ACP if you:

  • Meet low income guidelines
  • Participate in SNAP, Medicaid or Lifeline
  • Receive discounted school meals
  • Receive WIC benefits
  • Received a Federal Pell Grant

Find out if your household is eligible and apply for benefits here:
www.acpbenefit.org

New, current and prior customers of participating providers can all apply for the benefit. 

Your participating broadband provider receives the funds from ACP and applies the discount (up to $30 per household) to your bill. 

Yes, you are responsible for any charges over $30 per month for your broadband service.

Yes, if you qualify, ask your landlord to contact their broadband provider to discuss what benefits are available.

No, ACP is limited to one discount per household.

No, ACP is limited to one discount per household.

The actual definition of “high-cost area” will be determined by NTIA (National Telecommunications and Information Administration) in consultation with the FCC (Federal Communications Commission), but it will likely include an “unserved area in which the cost of building out broadband service is higher, as compared with the average cost of building out broadband service in unserved areas of the United States”, and other factors to be considered may be:

  1. the remote location
  2. the lack of population density
  3. the unique topography, and/or
  4. high rate of poverty of the area in question

  1. Household will be subject to the Carrier's undiscounted rates and general terms and conditions at the end of the program if they continue to receive service
  2. Household may obtain broadband service supported by the ACP Program from any participating Carrier of their choosing
  3. Household may transfer their ACP program benefit to another Carrier at anytime

If you have any questions or concerns about your ACP eligibility, please contact our customer support department.

Get Your Free Site Survey

Want to know if your home or business is within our service area for affordable, high-speed internet? Call us today or follow the link below to request your free site survey, and we’ll find out!

800.995.2747

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