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Helping households connect during the pandemic

Emergency Broadband Benefit (EBB)

Emergency Broadband Benefit Program (EBB Program) has been replaced by The Affordable Connectivity Program (ACP).  Read about the new program and find out how to apply here:

Struggling to afford internet service during the COVID-19 pandemic? The Federal Communications Commission has launched a temporary program to help qualifying families and households.

EMERGENCY BROADBAND BENEFIT DISCOUNTS

Broadband Internet

Up to $50/month discount for broadband internet service

Tribal Lands

Broadband Internet

Up to $75/month discount for broadband internet service on qualifying Tribal Lands

IS MY HOUSEHOLD ELIGIBLE?

A household is eligible if a member of the household meets one of the criteria below:

  • Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid, or Lifeline;
  • Receives benefits under the free and reduced-price school lunch program or the school breakfast program, or did so in the 2019-2020 school year;
  • Received a Federal Pell Grant during the current award year;
  • Experienced a substantial loss of income due to job loss or furlough since February 29, 2020; or
  • Meets the eligibility criteria for a participating broadband provider’s existing low-income or COVID-19 program.

HOW DO I APPLY?

Apply for the benefit through a participating broadband provider or using these links:

FIND OUT MORE!

Learn more about the benefit, eligibility and enrollment below:

www.fcc.gov/broadbandbenefit

833-511-0311 

FAQs

You could qualify for EBB if you:

  • Meet low income guidelines
  • Participate in SNAP, Medicaid or Lifeline
  • Receive discounted school meals
  • Received a Federal Pell Grant
  • Experienced substantial loss of income

Find out if your household is eligible and apply for benefits here:
GetEmergencyBroadband.org

New, current and prior customers of participating providers can all apply for the benefit. 

Your participating broadband provider receives the funds from EBB and applies the discount (up to $50 per household) to your bill. 

Yes, you are responsible for any charges over $50 per month for your broadband service.

Yes, if you qualify, ask your landlord to contact their broadband provider to discuss what benefits are available.

No, EBB is limited to one discount per household.

No, EBB is limited to one discount per household.

  1. Household will be subject to the Carrier's undiscounted rates and general terms and conditions at the end of the program if they continue to receive service
  2. Household may obtain broadband service supported by the EBB Program from any participating Carrier of their choosing
  3. Household may transfer their EBB program benefit to another Carrier at anytime

Take Control of Your Wi-Fi

Use the ArisControl Mobile App to set up content controls or a guest network, run speed tests and more! ArisControl puts you in charge—and is included in our internet service packages!

Get Started

Ready for affordable, high speed internet at your home or business? Call us today or follow the link to request service at your location! 

800.814.2747

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